Guest communication

Guest communication, Guest Feedback, Guest Surveys, QR Codes, Safety Initiatives

Dec 08, 2020, by admin

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Preparing To Re-Open? It's Time To Double Down On Guest Communications

Guest communication, Guest Expectations, Guest Journey, Guest Loyalty

Jun 02, 2020, by admin

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Why slow AI adoption is posing a threat to hotels

Guest communication, Loopon, Personalisation

Oct 27, 2018, by admin

Personalisation today is a must, not longer a maybe.
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OTAs are fundamentally breaking guest communication and hotels accept it

Guest communication, Loopon, OTAs

Aug 08, 2017, by Alexandra

While some hoteliers have started questioning the OTAs’ role in the hospitality industry, many still see them as the golden path to higher occupancy and survival. Don’t get us wrong, the OTAs are undoubtedly an important channel to attract first-time guests.
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

Contact Information

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Gamletullsgatan 12
SE-302 27 Halmstad
Sweden

+46-(0)31 83 93 80

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