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Net Promoter Score

A success story: Hotel Cort
Customers, Guest Satisfaction, Interviews, Net Promoter Score
Apr 25, 2017, by Loopon

At Loopon we enjoy seeing how our customers are doing, and how their efforts reflect on their NPS. Hotel Cort in Palma de Mallorca, Spain, is an example of a hotel that has achieved a very high Net Promoter Score in the past year, and has been awarded by Booking.com for having
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The Net Promoter Score: An Introduction
Guest Satisfaction, Net Promoter Score
Jan 15, 2017, by Loopon

The Net Promoter Score® (NPS) is a renowed metric that companies from a wide range of industries use in order to measure the loyalty of their customers.
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How Gothia Towers uses Loopon - An interview with Marcus Eriksson Nordlund
Customers, Feedback Management, Guest Satisfaction, Interviews, Net Promoter Score
Nov 02, 2016, by Loopon

Today we are glad to bring you an interview with one of our users: the Guest Relation Manager of Gothia Towers, Marcus Eriksson Nordlund.
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